REFUNDS

Last Updated December 10, 2023

AT GIANNI GIAVINCHI, WE ARE COMMITTED TO PROVIDING OUR CUSTOMERS WITH HIGH-QUALITY PRODUCTS AND EXCELLENT CUSTOMER SERVICE. IF FOR ANY REASON YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, WE WILL GLADLY ACCEPT RETURNS WITHIN 14 DAYS OF THE DELIVERY DATE. PLEASE NOTE THAT ALL PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL CONDITION, INCLUDING TAGS AND PACKAGING.

HERE IS THE PROCESS TO FOLLOW TO RETURN YOUR ITEM(S):

CONTACT US AT GG@GIANNIGIAVINCHI.COM TO REQUEST A RETURN. PLEASE INCLUDE YOUR ORDER NUMBER AND THE ITEM(S) YOU WISH TO RETURN.

ONCE YOUR RETURN HAS BEEN APPROVED, WE WILL PROVIDE YOU WITH A RETURN SHIPPING LABEL. PLEASE BE SURE TO USE THE LABEL TO SHIP YOUR ITEM(S) BACK TO US.

SEND YOUR ITEM(S) BACK TO US USING THE RETURN SHIPPING LABEL PROVIDED.

ONCE WE RECEIVE YOUR RETURNED ITEM(S), WE WILL PROCESS YOUR REFUND. PLEASE NOTE THAT ORIGINAL SHIPPING COSTS WILL NOT BE REFUNDED AND YOU WILL BE RESPONSIBLE FOR THE COST OF RETURN SHIPPING.

IF YOU RECEIVED A DAMAGED OR DEFECTIVE ITEM, PLEASE CONTACT US IMMEDIATELY AT GG@GIANNIGIAVINCHI.COM AND WE WILL WORK WITH YOU TO RESOLVE THE ISSUE.

PLEASE NOTE THAT ALL SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED.

WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE, SO IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE DO NOT HESITATE TO CONTACT US AT GG@GIANNIGIAVINCHI.COM.